Article [8] Training and Development Impacting of the Employee Performance

 

Introduction

 

A company always needs to have their priorities on staff training program as an essential

investment point. Getting staff trained will help employees to develop their skills, knowledge and build career advancement to have themselves in their professional. By doing so productivity, customer support, crisis management, problem solving techniques and many other human skills will develop (Burhan Ismael, et al 2021).

 

Organizations do encourage their employees by motivating in monetary or promotional benefits. The company does invest on the sole purpose of having the company profits to increase; at the same time they wanted their staffs to have become a successful professional. When employees are trained they will performing with minimal level of supervision, time saving and cost effective manner. That is something that the company will be happy to see the company’s performance being gradually improving.  

 

Why training and development needed ?

 

Businesses needed their staff to get trained and developed. Getting their staff to get trained in their professional training program will give their staffs to get developed their skills as well as the employer can make the productive staffs to work more effectively (Hasan, D., et al., 2022).

Coaching, training sessions, and leadership mentoring are some of the training program tools through which the employee gets trained. Through training session employees gets a new exposure to knowledge or a development in their skills. These elements will help to reach the organization goals to a wider range.

 

 

Employee Performance

 

Performance of an employee is measured based on his activities in the organization. Employee performance can be an individual’s own performance, yet this can make a greater change in terms of the organization. 

Quality, efficiency, and effectiveness of an employee’s output are some of the examples for an employee performance. The training program that the employer invests on the employee can have the return of the investment by the employee’s performance and activities on their job (Atatsi, E.A., et al 2019). 

A good and a positive note employee is a great asset to the company. He or she can be performing towards enhancing the profits, minimizing the costs, ensuring customer satisfaction and customer retention.

 

Training and Development Enhance Employee Performance

 

If we need to enhance the employee performance, then the organization needs to invest on the training and development program. Mozael, B.M., (2015) highlights that “As long as training becomes a major method or way to improve organizational performance, training activities contribute to enhance employee  capabilities, skills, knowledge and attitude because trained employees perform their tasks efficiently rather than untrained employees. The main contribution of the proposed solution is to create a new method to provide employees with practical training, to save cost for the organization and increase employee performance through the integration of the dynamic training method and diagnosis of poor performance or skills which require training as an efficient solution to increase organizational performance”

 

Below are the main types of employee training and development available for employees:

 

• Management training
• Sales and Customer Service training
• On the Job training
• Mentoring programs
• Apprenticeships

 

Impact of training on employee performance

 

Kuruppu, C.L et al.,(2021) have shown that training and development will give a great impact of the performance. The impact might have certain difference when it is being judged on difference industries.

Below are some reasons that performance can impact on the employee performance:

 

Ø  Increased productivity: When employee gets proper training that can lead to better performance and increase the company growth in terms of productivity and profits.

 

Ø  Improved quality: Training can make the employee work much better in terms of their work and can create less issue and keeps a low profile on the situations.

 

Ø  Enhanced customer service: As customer is king, once the employee is well trained and gets the necessary development and knowledge it can enhance the service render to the customer.

 

Ø  Reduced errors and accidents: When you have the necessary training mainly in crisis management, then you can have the risks at the minimal level and can create a accident free zone.

 

Ø  Increased employee satisfaction: Without having an untrained staff team, trained staff members can be more productive as they feel more safe and light on their work that their doing.

 

Ø  Reduced staff turnover: With the training at the right place for the right people can help to reduce the staff turnover in the organization. This might help companies to have their overheads on staff training at the minimal level, which can help to the company to focus in other investment appraisal.

 

A proper and a very employee oriented training and development program can help the employee and the employer to have gain benefits on their own accords. But only the correct training to the correct person is given. If a decision by the organization had a negative effect towards the training program can have a major impact of the training and development regardless how much the company invest if the program is not suitable or if the person who is in the program is not ready to coup (Murphy, K.R., 2020).

 

 

References:

 

Atatsi, E.A., Stoffers, J. and Kil, A., 2019. Factors affecting employee performance: a systematic literature review. Journal of Advances in Management Research, 16(3), pp.329-351.

 

Burhan Ismael, Nechirwan, Baban Jabbar Othman, Bayar Gardi, Pshdar Abdalla Hamza, Sarhang Sorguli, Hassan Mahmood Aziz, Shahla Ali Ahmed, Bawan Yassin Sabir, Bayad Jamal Ali, and Govand Anwar. "The role of training and development on organizational effectiveness." Ismael, NB, Othman, BJ, Gardi, B., Hamza, PA, Sorguli, S., Aziz, HM, Ahmed, SA, Sabir, BY, Ali, BJ, Anwar, G.(2021). The Role of Training and Development on Organizational effectiveness. International Journal of Engineering, Business and Management 5, no. 3 (2021): 15-24.

 

Hasan, D., Lailla, N., Tantri, M., Ali, S. and Ramadhan, M.F., 2022. Training and Career Development: Why and When related to Job Satisfaction and its impact on Employee Performance. Journal of Business and Behavioural Entrepreneurship, 6(2), pp.69-81.

 

Kuruppu, C.L., Kavirathne, C.S. and Karunarathna, N., 2021. The impact of training on employee performance in a selected apparel sector organization in Sri Lanka. Global Journal of Management and Business Research: A administration and management, 21(2), pp.5-12.

 

Mozael, B.M., 2015. Impact of training and development programs on employee performance. International Journal of Scientific and Research Publications, 5(11), pp.37-42.

 

Murphy, K.R., 2020. Performance evaluation will not die, but it should. Human Resource Management Journal, 30(1), pp.13-31.